5

Tom and his team at Automotive Excellence agreed to put in the effort to diagnose and fix my 24 year old unique BMW when other nearby shops declined to try. His team not only did not shy away but with persistence they were successful. Thank you Automotive Excellence!

5

Trust is probably the most significant human characteristic we rely on and extend to whomever or whenever we make a choice or decision, particularly one that has wider implications in our day-to-day existence. Entrusting our car to a repair shop is certainly a circumstance that stands out because our reliance on our vehicle almost and absolutely determines what we can accomplish (or not) that day or week. Tom Walker, the owner and master mechanic of Automotive Excellence is certainly a man Ive found to be worthy of such respect for his honesty, level-headedness, and knowledge of Saabs and (BMW I might add) always calms the mind and erases the anxiety typically associated with car problems. But going beyond that each encounter refreshes our faith in our fellow man. Saabs are great cars and our 92-9000-Turbo is certainly one for despite its maturity, it nevertheless performs as if it is still in its prime. But whenever it needed attention, I could not provide it, I call on Tom for help which he and his mechanics at Automotive Excellence never fail to deliver. I am grateful to fate that Tom and Automotive Excellence is around. Oni Sioson East Haven

1

I sent an email to the owner about my experience and I will edit my review accordingly after I receive a response.

5

Excellent service as always.

5

I've been taking my 1989 Saab 900 turbo convertible here since it was Swedish Performance and located in a different location. 20 years I have entrusted them with the care of my baby. Even after the original owner, John Lear, passed in 2018, they have maintained the same standard of work. John would be proud.

5

Found Automotive Excellence on the web when seeking an alternative to taking my Land Rover to the dealer. It was easy to set an appointment and next day was offered (WoW) The evaluation on maintenance was professional and thorough. The work was done correctly, efficiently and at a cost far less than the dealer. The Staff is outstanding, friendly and accommodating. Its hard to know who to trust when it comes to repairing your vehicle, but take it from me, Automotive Excellence is trustworthy and a business that will keep your car on the road. Five Stars !!!

5

Automotive Excellence has worked on our 2007 Volvo XC70 and I am very impressed with their excellent customer service. Tom and Sean are clearly expert mechanics and quite adept at explaining what needs to be fixed and how it is to be done. Ive never had to go back for rework and they always deliver as promised. Their rates are reasonable and they make sure there are no surprises by keeping the customer fully informed, we fully trust Automotive Excellence when it comes to maintaining our Volvo.

5

Excellent service

5

Just a good shop!

5

RECEIVED GREAT SERVICE. EVERYTHING WAS EXPLAINED IN PLAIN LANGUAGE. STATUS OF OUR VEHICLE WAS HONESTLY DETAILED AND THERE WAS NO HIGH PRESSURE TO DO ANY REPAIRS. wILL DEFINITELY USE AUTOMOTIVE EXCELLENCE FOR ANY FUTURE REPAIR SERVICE. EVERYONE WAS VERY PERSONABLE AND HELPFUL.