Dear European Specialists,Thank you John, Roxanne and Kim for a wonderful first time service experience on my older Saab. I went to a local Saab dealership for years and one other "Saab Specialist" but often felt overcharged and they lacked the follow-up on what was really needed for my car during the time of service. So my search began to find a reputable company to service my Saab and you exceeded my expectations with an exceptional eye for service detail from my worn back tires to torn wiper blades during my oil change. I highly recommend you and look forward to my next service!