4

After no one in the area would touch my mini just for an oil change and kept telling me to go to the dealership, the folks over at European Specialists were able to help me. They went over my car for me searching for any issues. I expected there would be at least a few, but they found none. Got my oil changed, and ordered a new key. I figured a key would cost about $400, however the price they gave me was $149 which I found very reasonable. The place is very clean. I'm sure it needs to be considering who their clientele is. When shopping for someone to service my mini, I didn't expect some discount service, but didn't want to be overcharged by the dealership either. Although I've only been there once so far, I am extremely happy they exist and will be back again.

Thank you , Glad you where happy with the service

- Automotive Excellence
5

The service we received on our new used Mercedes was excellent. The professionalism that emanated from all the folks at European Specialists was better than we expected. This was our first time that we used their service and now they have us as a customer for life!

5

very responsive and professional. on time and on budget. thanks!

5

Your man Tom provided excellent feedback on all the car issues.

5

Personable staff; work completed in satisfactory manner; pricing reasonable especially compared to dealerships.

5

Excellent as always,

5

Simply the best!

5

Extremely helpful and very personable staff.

5

Very helpful and thorough!

4

The loaner cars definitely need upgrading. The one I got lost the ability to break on the way home. It was a miracle I didn't have an accident. They called a tow car , and took care of it, but it still ruined my day. Otherwise they did a good job.

I apologize for the inconvenience. The loaner car had a sudden failure that we couldn't foresee, however we understand this was unnerving. Thank you for the kind review and we hope to see you again!

- Automotive Excellence