I thought replacing the instrument panel bulbs on our 92 Saab 9000-T was easy until it wasn’t as the car wouldn't start after I’ve replaced all the bulbs (I switched to LED bulbs). Hoping the reason was a simple matter of connection I pushed all the connectors harder and gave it another try (and then some) but nada. The car still wouldn’t start. Concerned that I may only exacerbate the problem if I continue, I decided to give up; contacted AAA, and had the car towed to Automotive Excellence. Fast forward the following day. Tom sent me an email informing me that the problem was quite simply the fuse blowing. That the original fuse was unable to carry the high load the LED bulbs require and the higher wattage fuse he had installed took care of the problem as our Saab started right up, just like before, and that it was ready to be picked up. That all in all, the diagnosis, repair, and reinstallation of other accouterments took half an hour, which reminded me of the reason why we think very highly of Tom, Angela, and Automotive Excellence in general. For despite the troubling regression in human values that is becoming more evident today, the virtue of honesty is still observed by Tom and Angela in addition to the competence of their crew at Automotive Excellence. And the very thought that they can be trusted and the peace of mind that flows from it to me is reason enough for me to have our cars brought there for repair. And although I had not planned on it, I decided to have them replace the OEM Saab radio with an aftermarket together with the speakers. And needless to say, the conversion went well and now we can listen to NPR again. Thank you, Tom, Angela. Oni