Branford Auto Repair

Excellent service. Fast turnaround. A pleasure to do business with!

Thank-you to Angela, Tom & crew. AE detected the concern in my voice when I called Thursday about my brakes. They suggested I could stop-in early Fri. - "we'll take a look". After 2 test drives & a brake fluid change they determined I needed a new master brake cylinder. I was back at work by 9:30 a.m. (always a concern) w/ instructions to drive carefully & drop car for Monday. I was so relieved! I have been coming here for 5-6 years & the service is wonderful. When a problem is not clear or could have a variety of root-causes I appreciate the process of elimination they use as they diagnose your car's problem & offer the best fix. They KNOW cars. Thank-you for taking care of my Saab!

Excellent service!!

No issues

Great service and communication.

I was

Very efficient, bin a customer for years

Angela at the front desk is always friendly and helpful. Steve, of course, is always awesome. He originally diagnosed my problem on a previous visit. Tommy did the work today and was great. He replaced the part so fast! Everyone is always really nice here and explain everything in detail and answer my questions. I'm so grateful to have experts that I can trust and that know my car, my engine, etc. Thank you!

So easy to work with - thank you!!!

My first experience with Automotive Excellence and also the best experience I've ever had with a repair shop. I reached out to have them perform a pre-purchase inspection on a used limited production European sports car and they were incredibly helpful and responsive right from the start. Once the inspection was completed, the owner was kind enough to have an almost 30 minute conversation with me about the good, the bad, and the ugly, while answering any questions I had and offering his professional advice. In the end, Automotive Excellence saved me from purchasing a less than stellar vehicle with a slew of undisclosed issues. Tom and staff exceeded all of my expectations and now I know why I've only ever heard good things about their shop. If you want a garage that's honest, knowledgable, meticulous, and budget friendly, here's your answer. Thanks again.